Instructions for cancellation & Cancellation form
Consumers, i.e. any individual acting for purposes which are wholly or mainly outside those individual’s trade, business, craft or profession, are entitled to cancel any contract on the following conditions:
A. Instructions for cancellation
Right to cancel
You have the right to cancel this contract within fourteen days without giving any reason.
The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.
To exercise the right to cancel, you must inform us (Sportstech Brands Holding GmbH, Potsdamer Platz 11, 10785 Berlin, Deutschland, Tel.: 030 220 66 35 0, Fax: 030 220 06 63 519, E-Mail: [email protected]) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model cancellation form, but it is not obligatory.
To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.
Voluntary Right of Return at Sportstech Brands Holding GmbH (ehemals Innovamaxx GmbH)
Sportstech Brands Holding GmbH grants all customers a voluntary right of return to a maximum of 60 days which extends beyond the statutory right of withdrawal for purchases in the online shop at https://www.sportstech.de upon presentation of the original purchase receipt (receipt or invoice). Our company thus gives its customers the opportunity to withdraw from the purchase contract even after the statutory withdrawal period has expired, by sending the goods back within 60 days of receipt. The statutory right of withdrawal and statutory warranty claims remain unaffected by this right of return.
In order to meet the deadline, it is sufficient to send goods that can be shipped as packages in good time. Alternatively, customers can submit a request for collection of products in writing that cannot be shipped as packages.
Additionally, the following prerequisites and conditions apply to the exercise of the voluntary right of return by Sportstech Brands Holding GmbH:
- The returned goods must be complete, undamaged and unused and must not show any signs of use. The service life of the device must therefore not exceed the normal function test. This is ensured after the goods have arrived in our warehouse by carefully checking the components and verification of the stored training parameters.
- The goods must be returned in their original packaging, otherwise the return may be refused by Sportstech Brands Holding GmbH.
- Gift vouchers and other services are excluded from the voluntary right of return.
- The goods must always be returned as a whole. Partial returns are excluded from the voluntary right of return. The goods are only returned to the Sportstech Brands Holding GmbH returns warehouse.
- The goods must only be returned to the Sportstech Brands Holding GmbH returns warehouse.
Effects of cancellation
If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you choose a type of delivery other than the least expensive type of standard delivery offered by us) without undue delay and not later than fourteen days after the day on which we are informed about your decision to cancel this contract. We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise. In any event, you will not incur any fees as a result of the reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us without undue delay and in any event not later than fourteen days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.
You bear the direct costs of returning the goods. The direct costs of returning goods which are unsuitable for a return shipment by post, due to their nature (goods delivered by transport agency), are estimated at around a maximum of 100,00 Pound.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods
Exclusion and/or premature expiration of the right to cancel
The right to cancel does not apply for consumers who, at the time of concluding the contract, are not nationals of a member state of the European Union and whose exlusive residence and address of delivery are located outside of the European Union.
1) Please prevent damage to and contamination of the goods. Please return the goods, if possible, in the original packaging with all accessories and all packaging components. If necessary, please use protective outer packaging. If you are no longer in possession of the original packaging, please use suitable packaging providing adequate protection against potential transport damage.
2) Please do not return the goods freight forward.
3) Please note that the above general information in section 1 and 2 is not a precondition for effectively exercising your right to cancel.
B. Cancellation form
If you wish to cancel this contract, please complete and submit this form.
Sportstech Brands Holding GmbH
Potsdamer Platz 11
Fax: 030 220 06 63 519
E-Mail: [email protected]
I/We (*) hereby give notice that I/We (*) cancel my/our (*) contract of sale of the following goods (*) /for the supply of the following service (*),
Ordered on (*) ____________ / received on (*) __________________
Name of consumer(s)
Address of consumer(s)
Signature of consumer(s) (only if this form is notified on paper)
(*) Delete as appropriate